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Why is there no connection to my gateway?


On the Gateway, there are two light diodes, one red and one green. These diodes can help you determine what the error is.

GateWay_LEDs.jpg

Icon description
Diodes off Diodes on
red_dark_1376.png  green_dark_1379.png red_light_1377.png  green_light_1374.png

 

Diodes Description
red_dark_1376.png  green_dark_1379.png The Gateway is missing power.
red_light_1377.png  green_light_1374.png There is no internet connection.
red_dark_1376.png  green_light_1374.png Everything works and the Gateway has an internet connection.